Agonda Heritage (0) Reviews

Restrictions

• The resort doesn't allow guests with high temperatures to book a stay at the property.

• Guests from containment areas cannot stay here.

• The property allows the guests to host private parties and events.

Guest Profile

• Check-in: 12:00 Pm
  

• Check-out: 11:00 Am
  

• Guests below the age of 18 can book a stay at the property.

• The resort is couple-friendly, i.e., unmarried couples can stay here.

• They also allow bachelors to stay at the resort.

• The accommodation is suitable for younger kids.

Cancellation Policy

• Free cancellation: If booking is canceled 24 hours before 12pm check-in.
• One Night Charge: If cancelled less than 24 hours before 12pm on the check-in date.
• No-show: If canceled on the same Booking day the entire booking cost will be charged as the Cancellation Fee.

Safety and Cleanliness

• The resort staff follows the mandatory quarantine protocols given by the local government.

• The staff is also well-trained to follow the hygiene guidelines.

• The resort regularly sanitizes the resources present in the common areas. 

• Guests without the Aarogya Setu App installed on their hand-held devices can book a stay here.

• Hand sanitizer bottles are available in the shared regions.

• All the rooms at the resort are thoroughly cleaned with disinfectants like bleach.

• The hotel staff disinfects rooms between two stays.

• Hand sanitizer bottles are not provided within the rooms.

• Laundry, towels, and linens are washed while following the local guidelines.

Payment-related Information

• Payment via credit/debit cards is not possible at the property.

Food Arrangements

• Guests can choose from vegetarian and non-vegetarian food options.

• The resort doesn't allow bringing in outside food.

Food/Drink Hygiene

• The resort follows the mandatory COVID-19 guidelines given by the local government for food/drink hygiene.

• Social Distancing is practiced inside the resort's restaurant. 

• The restaurant staff disinfects all the tableware and utensils before every use.

• The restaurant staff wears mandatory masks and hairnets.

Smoking/Drinking Rules

• Smoking is allowed inside the premises of the property.

• Alcohol consumption is also not restricted in the resort.

Property Accessibility

• Disabled people and older guests can easily wander around the property.

• There is a wide entryway for added convenience.

• It is also not possible to move around the entire resort by wheelchair.

Pet-related Information

• The resort isn't pet-friendly.

• No pets live inside the resort.

Social Distancing

• The resort practices mandatory social distancing protocols.

• Contactless check-in/checkout facilities are offered here.

• You can also choose contactless room service.

• Cashless payment is also possible here.

ID Proof

• Local IDs are acknowledged here.

• Guests can also use their Passports, Driving Licenses, Aadhar Cards, and other government IDs.

• Non-government IDs are not accepted here.

Child and Extra Bed Policy

• The resort provides its guests with extra beds to accommodate children. 

• While booking a stay, one must mention how many additional beds they need for their kid(s).

• Each mattress costs Rs. 1000 per child. (This additional charge is given directly to the resort.)

• The resort can also arrange an extra bed for an additional guest at the same price.

Other Protocols

• Guests are allowed to have visitors inside the property.