Basically, you need to carry an authentic government-issued address ID proof that includes your photo with your address. Some of the valid ID proofs are -
● Aadhar card
● Voter ID card
● Driving license
You can easily update your details in your account by visiting the website using your mobile number and click on the "profile ", fill up the required information, and click on save.
Yes, definitely. All our rooms are well-maintained along with spacious cupboards provided to keep your baggage properly. Not just that, our rooms come with an additional feature of a safety locker.
There are various payment modes available such as credit card, net - banking, debit card, etc. Also, you will get an option to pay at the hotel directly.
Don't panic. We offer 24x7 customer assistance service to our residents. You just need to call us on our helping number, and our team will make sure to resolve your issues as soon as possible.
You can get your invoice from the hotel during checkout. Just make sure you collect it at the hotel before leaving.
Always remember that discounted bookings can't be altered. All other booking modifications can be done before check-in through our helpline number. But, we won't be able to modify last moment changes like reductions in the number of rooms as it would lead to cancellation charges as per cancellation policy.
After the booking is cancelled, the amount will get refunded automatically in your account within 7-12 working days only if you have done a prepaid booking. And, if you don't get your refunded amount within the given timeframe then you can get in touch with our 24×7 guest support helpline.
The payment voucher will be sent to your registered Email ID once you check out. You can even request it through our website in case you have missed it.
You will definitely get a complimentary breakfast with the booking. But except breakfast, all other meals are chargeable as per the rates mentioned.
You will get all the basic requirements starting from Ac rooms to free wifi, hygienic bathrooms to spotless linen, Toiletries kit to complimentary breakfast. Apart from this, you will find a 24×7 help desk to help you will all your queries, the housekeeping staff, and attached washrooms.
For bulk booking, you can reach out to our helpline number. Also, you need to make an advance payment of 25% of the total booking amount to confirm the bookings.
In most of our hotels, if necessary, we can arrange for an extra bed at an extra charge. However, this is liable to maximum permissible occupancy of the said room type.
Most of our hotels come with enough parking space. However, for information regarding a particular hotel, you can go to the hotel information page and get specific information.
In the case of prepaid bookings, you make the payment at the time of booking and you can book as many rooms as possible. On the other hand, 'pay at hotel' allows you to pay when you reach the hotel, however, you can only book a maximum of 3 rooms.
No, we currently don't allow any modifications on a discounted booking. You can neither shorten the booking nor modify the location. What you can do is cancel and then re-book. The refund will be made as per our cancellation policy.
Extension of any booking can be easily done depending on the availability at the hotel. You can reach out to our guest support helpline for any extension-related issues. However, this shall be subject to an extra tariff as per the duration.
At our hotels, the prices are subject to changes depending on the supply and demand. Therefore, the extension you make is subject to availability, and a new tariff shall be applied accordingly.
The hotels generally do not permit check-in if the name on the ID proof and the one on the booking confirmation receipt is different.
We provide our customers with complimentary breakfast with the booking. However, meals other than breakfast shall be charged depending on the rates at the particular residence.
On the lookout for exciting offers and discounts? We have enough surprises in our pocket. Just visit our website and check out the various deals that are available for you
In order to avail the wifi service, you can go to the reception area and get in touch with the hotel's manager and ask for the password.