Cancellation policy

 If you happen to face any issue that requires cancellation of your booking, you can contact our helpline number. The protocol is as follows:

If The Booking Has Less Than 10 Nights Stay.

  • Cancelled more than 24 hours before the check-in date:- FREE CANCELLATION
  • Cancelled 24 hours before the check-in date:- the cost of 1 night's stay will be charged as the cancellation fee.
  • If the customer doesn't show up:- Full booking expense shall be charged as the cancellation fee.

If The Booking Has 10 Or More Nights Stay

  • Cancelled more than 7 days prior to the check-in date:- FREE CANCELLATION
  • Cancelled within 7 days before the check-in date:- cost of 1 night's stay will be charged as a cancellation fee.
  • If the customer doesn't show up:- Full booking expense shall be charged as the cancellation fee.

As for the refund, once the request is received the refund shall be initiated within 48 hours of the request and, the payment would be credited back within 5-7 working days. The mode of transfer would be the same as your mode of deposit.